Eligibility: To be eligible for a refund, you must submit a refund request within 7 days of your initial purchase. Refunds may be issued for reasons such as dissatisfaction with the service or technical issues that prevent you from accessing or using Cesis.

Refund Process: To request a refund, please contact our customer support team at [email protected] with details of your purchase and the reason for your refund request. Refunds will be processed within 7 business days of approval and issued via the original method of payment.

Refund Timeframe: Please allow up to 7 business days for the refunded amount to reflect in your account, depending on your payment provider’s processing times.

Exceptions: Some fees or charges associated with your purchase may be non-refundable, such as taxes or transaction fees. Refunds will not be issued for services that have been used or accessed beyond the eligibility period.

Contact Information: If you have any questions or concerns regarding our refund policy, please contact us at [email protected].